Fix: Unable to Pre-Order EA FC 25 on Xbox/Unknown Error

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Cannot pre order FC 25 - unknown error

If you’re encountering the error code RKRQiT7S70ek3Bzl.1.11.1.2.1.16 or sd0oxXcM8jKq76dct6oZ5h.41.3 while trying to pre-order the EA FC 25 Ultimate Edition on your Xbox, don’t worry—this is a common issue that can be resolved with a few troubleshooting steps. Below are some solutions to fix the problem and successfully place your pre-order.

1. Check Your Internet Connection

  • Ensure that your Xbox is connected to a stable and strong internet connection. A poor connection can sometimes cause issues during the pre-order process.

2. Clear Your Xbox Cache

  • Sometimes, the cache can store outdated information that might cause errors. You can clear your cache by:
    1. Turning off your Xbox.
    2. Unplugging it from the power source for at least 30 seconds.
    3. Plugging it back in and restarting the console.

3. Sign Out and Sign Back In

  • Log out of your Xbox account and then log back in. This can refresh your account status and resolve issues related to pre-ordering.

4. Verify Your Payment Method

  • Double-check that your payment method is correctly set up and linked to your Xbox account. Even though you mentioned having funds in your account, it’s important to ensure that your payment method is correctly configured:
    • Go to Settings > Account > Payment & billing to review your payment details.
  • If necessary, try re-adding your payment method.

5. Try a Different Payment Method

  • If you continue to encounter the error, try using a different payment method or add funds directly to your Microsoft account and attempt the purchase again.

6. Check for System Updates

  • Ensure that your Xbox is running the latest system software:
    • Go to Settings > System > Updates & downloads to check for any pending updates.

7. Contact Xbox Support

  • If none of the above steps resolve the issue, it may be necessary to contact Xbox Support for further assistance. Provide them with the error code you’re seeing and any steps you’ve already taken.

8. Try Pre-ordering Through the Xbox Website or App

  • If the error persists on the console, you can also try pre-ordering the game through the Xbox website or the Xbox mobile app.

Conclusion

By following these steps, you should be able to resolve the error and complete your pre-order for EA FC 25 Ultimate Edition. If the problem continues, reaching out to Xbox Support is the best course of action to ensure your issue is addressed promptly.

As excitement builds for EA Sports FC 25, players are eagerly exploring the new features, from the Top 50 player ratings to the revamped Rush Mode. If you’re curious about how these changes stack up against last year’s version, you might find it helpful to compare the key differences between FC 24 and FC 25. For those planning to dive into Ultimate Team, don’t miss the 13 new Heroes set to join the roster, bringing fresh dynamics to your squad-building strategy.

More about the topics: FC 25 error, FC 25 fix

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